Post-Purchase Offers

Adding a Post-Purchase offer to your checkout is done in two simple steps:

1. Configuring your Post-Purchase Offer

2. Enabling your post-purchase page in Shopify

Configuring Post-Purchase Offers

Follow the instructions below to setup a Post-Purchase Offer:

1. From the dashboard, go to Extensions tab.

2. In the Extensions page, scroll down and find the Post-Purchase Offers extension and click Add to Checkout.

3. Open the Select your markets window, and confirm the correct market is selected. Note: Post-Purchase Offers are only available for your store's primary market and currency.

4. Edit the text that will be displayed in your offer.

5. Select the number of offer to show to customers. Note: One offer is shown at a time. The maximum number of offers you can display is two. This is a Shopify limitation.

6. Set the hierarchy of your post-purchase offer groups. To hide an offer group, click the x icon.

7. To manage your offer groups or to , click View all groups. Note: Offer groups are a group or collection of products that will be displayed in your Post-Purchase Offers based on the hierarchy you set. If you would like to upsell a specific product, you can add one product to a custom offer group.

8. To create a new offer group, click the Add new group button.

9. Add an offer group name, select the cross-sell type (products or collection), and select the products that you would like to include in that offer group. Make sure Save changes when your done.

10. Once you are done creating a new group, select the offer groups you would like to display in Post-Purchase Offers.

11. If you would like to exclude certain products from being displayed, click Browse and select the products you would like to hide.

12. Next, manage the discount you would like to apply the Post-Purchase Offers.

13. Once you are finished, make sure to Save your settings.

Enabling your post-purchase page in Shopify

After creating the Post-Purchase Offers extension and adjusting the settings, navigate to your Shopify Admin > Settings, and follow these steps:

1. Open your admin settings.

2. Click on Checkout.
3. Scroll down to the post-purchase page section, and select Platter+.
4. Save your changes.

Once you have enabled this setting and activated your post-purchase page, your customers will see the offer(s) you set up in Post-Purchase Offers.

We suggest create a test purchase in order to make sure your Post-Purchase Offers are being displayed as expected.